TICKETS & REQUEST FAQ
When Is HiJinx 2026?
Dates: December 30–31, 2026
Venue: Pennsylvania Convention Center | 1101 Arch Street, Philadelphia, PA 19107
Doors: 4:00 PM ET
Age Requirement: 18+ to enter | 21+ with valid ID to purchase alcohol
What if I don't have a Ticketmaster account?
No worries—creating one is quick and free.
Simply visit Ticketmaster.com on your browser or download the Ticketmaster mobile app and select Sign In / Register.
What is the Box Office information?
The Box Office is located on Arch Street at the northeast corner of Broad & Arch Streets.
Ticket questions? Email information@hijinxfest.com
Box Office hours will be announced closer to the festival.
When will I receive my tickets?
All tickets are delivered digitally through your Ticketmaster account. Once available, you’ll be able to transfer tickets to friends and members of your squad.
Are there refunds?
All sales are final. No refunds or exchanges.
Artists and schedules are subject to change without notice. Artist cancellations do not qualify for refunds.
I have a 2-Day Pass. Can I use one day and sell the other?
Sorry, you can’t split a 2-Day Pass.
One pass. Two days. Full sends only.
Can I get a free ticket?
Nah.
VIP EXPERIENCES
Can I upgrade to VIP?
Absolutely. Email tickets@hijinxfest.com and we’ll help you take your experience to the next level.
Fair warning: once you go VIP, it’s hard to go back.
I want to ride the rail. What ticket should I buy?
Anyone can make it to the rail if you’ve got the stamina.
VIP guests get access to a reserved section of the rail, while Ultimate VIP guests get access to an exclusive front-stage pit—because why share?
And if getting as close as humanly possible is your thing, we’re bringing Stinger VIP back to take rail-riding to the next level.
Got it, tell me about Stinger VIP?
Stinger VIP: because Ultimate VIP wasn’t quite extra enough.
Enjoy everything included with Ultimate VIP—including access to the exclusive Ultimate VIP Viewing Pit—plus front-rail access and entry to the Stinger Stage View side-stage viewing deck.
You’ll also receive access to the VIP lounge, premium bars and restrooms, complimentary water, food and drinks, merch, limited-edition swag, a locker, commemorative laminate, early entry, and a dedicated concierge to help handle your full-send demands.
The festival just got a whole lot more yours.
What about Ultimate VIP?
Ultimate VIP: your ticket to the festival elite.
Enjoy access to the exclusive front-stage pit and rail area, VIP lounge, premium bars and restrooms, complimentary water stations, daily drink tickets, food vouchers, early entry, limited-edition merchandise, a commemorative laminate, and dedicated concierge service.
Basically, everything you need to flex responsibly.
TRAVEL & LOGISTICS
Are travel packages available?
Is there parking?
There are numerous parking garages and lots located throughout Center City Philadelphia.
Visit philapark.org for parking maps, locations, and rates.
Will there be lockers?
Lock it up!
Lockers will be available on-site, and GA+, VIP, Ultimate VIP, and Stinger VIP pass holders receive one complimentary locker.
Keep your festival essentials (and secrets) safe. We’ll share locker locations, rental information, and all the important details as we get closer to the fest.
Stay tuned—we’ve got you covered.
REMINDER: There is no coat check available.
FESTIVAL INFO
Does HiJinx have food and drinks?
Absolutely.
Our bars will be serving throughout the venue for guests 21+ with valid ID, and a variety of food vendors—including local favorites—will be available to keep you fueled for the full send.
Will free water be available?
Absolutely.
Complimentary water refill stations will be located throughout the venue. Please stay hydrated and take care of yourself.
Beverage and concession locations will also offer canned water for purchase.
Will there be ATMs on-site?
Yes.
ATMs will be available throughout the venue.
Please note that food and beverage purchases are cashless.
When will the festival schedule be released?
Follow our social channels and stay tuned for the official HiJinx Festival Guide and set time announcements.
Is there re-entry?
Re-entry? Not happening.
We’ve got everything you need inside the festival—including a designated smoking area if you need a quick break.
Honestly though, why would you want to leave?
Lost & Found
If you’ve lost an item during the festival, visit the Lost & Found kiosk on-site or email information@hijinxfest.com.
Additional Lost & Found information and operating hours will be announced closer to the event.
BAGS, FLOW TOYS & ALLOWED ITEMS
What is your bag policy?
Clear reusable bags are welcome inside the festival as long as they are 12″ x 6″ x 12″ or smaller.
Hydration packs (2L or smaller), small clutch purses or wallets (4.5″ x 6.5″ or smaller), and medically necessary bags do not need to be clear.
Hydration packs must be empty upon arrival.
Please Note: All patrons and all bags are subject to search upon entry. Any prohibited items surrendered or confiscated will not be stored or returned.
Can I bring my CamelBak?
Yes—just empty it before you arrive.
Hydration packs up to 2L are permitted and must be empty upon entry. Complimentary water refill stations will be available throughout the venue.
Hydrate like a pro.
Can I bring a totem?
It’d be cool if you didn’t… but we get it.
Totems are permitted provided they are constructed using a cardboard tube and do not present a safety concern.
All totems are subject to inspection upon entry and approval by festival staff.
Keep them safe. Keep them creative.
Can I bring LED hoops, poi, or other flow toys?
Did you read the permitted items section below?
Yes. Non-fire flow toys are allowed.
Anything involving actual fire is prohibited.
I have a medical marijuana card. Can I bring cannabis into the festival?
Nice try. No can do.
Cannabis products are not permitted inside the venue regardless of medical marijuana status.
HEALTH, SAFETY & ACCESSIBILITY
Emergencies / First Aid?
Medical stations and emergency personnel will be on-site throughout festival operating hours to assist with any medical needs or emergencies.
If you need help, locate the nearest staff member, security guard, or medical team member immediately.
Where can I find ADA information?
Please direct ADA-related ticketing questions to ada@hijinxfest.com.
Additional ADA resources will be available on the festival website.
What forms of ID are accepted?
Accepted
- U.S. government-issued driver’s license or ID card displaying a photograph and date of birth
- U.S. passport displaying a photograph and date of birth
- Foreign passport displaying a photograph and date of birth
- Foreign driver’s license accompanied by a color photocopy of a valid passport displaying a photograph and date of birth
What forms of ID are NOT accepted?
Not Accepted
- School identification cards
- Consular identification cards
- Expired identification of any kind
- Birth certificates
- Photocopies of identification (except where noted above)
MEDIA, VENDORS & PARTNERSHIPS
Can I get a media pass?
Media credential requests may be submitted to information@hijinxfest.com.
Can I be a vendor?
Think your shop belongs at the HiJinx Bazaar?
Email information@hijinxfest.com with your business details, photos, and examples of previous event experience.
Want to be a sponsor?
Partnership opportunities are available.
Email sponsorship@hijinxfest.com for more information.
Can I apply to create an art installation at HiJinx?
Have an art concept that slaps?
Email information@hijinxfest.com with your concept, examples of past work, and any relevant details.
Make it wild. Make it weird. Make us jealous.
ALLOWED ITEMS
• Medical style masks subject to inspection.
• Small clear reusable bags or containers allowed up to 12” x 6” x 12” or smaller. Bags larger than a small clutch bag (4.5” x 6.5”) should be composed of clear plastic, vinyl, or PVC with a single compartment.
• Hydration packs (i.e. camelbaks) that are 2L or smaller and clutch purses/wallets that are 4.5”x 6.5” or smaller do not have to be clear. Medically necessary bags are also welcome. Hydration packs (ie. Camelbaks) must be empty upon arrival.
• Hydration packs and bags larger than mentioned above must be clear.
• Empty water bottles, including reusable and disposable water bottles
• One factory sealed bottle of water
• Non-professional cameras
• Lighters
• Sealed: cigarette packages, tampons, packs of gum, and chapstick/lip gloss
• Reusable Light Up Toys
• Prescription and OTC medications subject to specific conditions***
• Factory-sealed, non-refillable electronic or vapor cigarettes
• Flags (no wood or metal)
• Hula Hoops
• Totems (made of cardboard only – no wood/metal/PVC)
***Special Note About Prescription and OTC Medications: Prescription medication are allowed only in the original prescription bottle, any guests attempting to bring in prescription medication must have a government-issued photo identification card that matches the name printed on the prescription, and the pills in the bottle must match the description printed on the prescription.
Over-the-counter medications are allowed in provided that they are new and the original, factory-sealed container.
PROHIBITED ITEMS
• Non clear bags or containers larger than 12” x 6” x 12” (or exceeding 864 cubic inches total volume). Clear bags larger than a small clutch bag (4.5” x 6.5”) should be composed of clear plastic, vinyl, or PVC with a single compartment.
• Backpacks and other multi-compartment bags larger than a small clutch bag (4.5” x 6.5”). An exception may be made for medically necessary after proper inspection. Please note these items will be searched and tagged. ***No large, framed packs permitted.
• Over the head helmets or full costume heads
• Weapons of any kind
• Glass in any form
• Any professional cameras, any video, and/or any audio equipment (including Go Pros)
• Tripods, monopods, and selfie-sticks
• Unsealed: cigarette packages, tampons, packs of gum, chap stick/lip gloss
• Eye drops
• Focus light beam devices of any kind, including laser pointers
• Balloons, balls, Frisbees, and/or any other projectile
• Pacifiers
• Stuffed animals or dolls
• Marker, pens, and spray paint
• Flyers, stickers, and posters or anything deemed to be a promotional item
• Flammable products or materials and sprays
• Illegal substances of any kind
• Drug paraphernalia
• Vitamins
• Waterguns, water balloons, and/or any other kind of water projectile
• Any item that can be used as a weapon, including wallet chains
• Any item that can be used as a means to disturb the peace, endanger the safety of the crowd, and/or inflict damage to people and goods
• Fireworks, pyrotechnics, or any other kind of explosive
• Instruments
• Pets (except service animals with a current rabies certification)
• Totems made of any material OTHER THAN cardboard
Please note this list is subject to change per the request of the artist and local authorities.