Doors open at 4:30pm each evening. Please arrive 1 hour prior to the first artist you’d like to see. Music will start at approximately 4:30pm.

GA Ticket Holders can enter the Convention Center through the main doors on Broad St at Cherry St. Re-entry is not permitted. All fans must be 18+ to enter HiJinx.

Tickets will be delivered to your mobile device by December 28th. You will be able to transfer tickets to your squad at that time.

**ALL TRANSFERS WILL END DECEMBER 29 AT 5PM. AFTER THAT TIME, YOU WILL NOT BE ABLE TO TRANSFER TICKETS**

The Box Office is located on Arch St at the corner of Broad & Arch (northeast corner of Arch).

The Box Office will open at 4pm on Friday, December 29 & Saturday, December 30.

The Box Office will close at 10:00pm on Friday, December 29 & Saturday, December 30.

Acceptable forms of ID include:

• US government-issued driver license or ID card displaying a photograph and date of birth.
• US or foreign government-issued passport displaying a photograph and date of birth.
• Foreign government-issued driver license with a color photocopy of a foreign government-issued passport with both documents displaying both a photograph and date of birth.

The following forms of ID will not be accepted:

• School identification cards. Consular identification cards.
• Expired identification of any kind, even if listed on the “Acceptable” list.
• Birth certificates.
• Photocopies of any identification document except as noted in the “Acceptable” list.

Reminder: This is an 18+ event.

Clear reusable bags are welcome inside the festival venue as long as they are 12”x 6”x 12” or smaller. No clear plastic shopping/grocery bags will be permitted. Hydration packs (i.e. camelbaks) that are 2L or smaller and clutch purses/wallets that are 4.5”x 6.5” or smaller do not have to be clear. Medically necessary bags are welcome.

Hydration packs (ie. Camelbaks) must be empty upon arrival.

HiJinx branded clear bags will be available for purchase just inside the GA entrance (located on Broad Street at Cherry Street) inside the lobby and also at the main merch stand inside the main room, while supplies last.

*PLEASE NOTE: ALL PATRONS AND ALL BAGS WILL BE SEARCHED AS YOU ENTER THE FESTIVAL. ANY AND ALL CONFISCATED ITEMS OR ANY ITEMS VOLUNTARILY SURRENDERED, WILL NOT BE HELD, CHECKED OR RETURNED.

The ADA entrance is located on Arch Street at the corner of Broad & Arch (northeast corner of Arch).

For additional information or questions, please contact HiJinxFest@gmail.com

Please note food and beverage for purchase offerings will be available via cashless payment. Acceptable forms of payment include credit cards, debit card, Apple pay & Google pay.

Lost & Found will be located next to the locker banks while doors are open on Friday 12/29 & Saturday 12/30.

Lost & Found will also be open from 9am-1pm on 12/31 at the Broad Street Atrium of the Convention Center (HiJinx Main Entrance).

Email Lost & Found inquiries to LostandFoundHiJinx@gmail.com 

Please be sure to include as much information as possible when reporting a lost or found item.

Contact First & Last Name:
Phone Number:

Item Description such as model or brand of item, color or pattern on item, other uniquely identifiable information.